Introduction

We understand that travel plans can change. Our refund and cancellation policy is designed to provide flexibility and peace of mind for our customers.

Cancellation Requests

To cancel your booking, please submit a written request via email or through our contact form. The date of your cancellation request will determine your refund eligibility.

Refund Eligibility

• 90 days or more before departure**: Full refund minus a processing fee.
• 89 to 60 days before departure**: 50% refund.
• 59 to 30 days before departure**: 25% refund.
• Less than 30 days before departure**: No refund.

Special Circumstances

We recognize that unforeseen circumstances, such as medical emergencies, can impact your travel plans. In such cases, please contact our customer service team to discuss possible accommodations.